Customer expectations are growing at a much faster rate than anticipated, all thanks to Amazon for creating a new industry standard of customer experience. Consumers are more aware than ever, smarter than ever, and the best, more intelligent than ever when it comes to judging any company’s entire delivery process (includes consumer experience). For any…
How Augmented Reality Is Transforming the Retail Industry
The way we shop has indeed changed tremendously over the past few decades. Most of the customers prefer online shopping without having to go out in a mall or store. Customer demands keep on changing constantly, so is retail technology! One thing which is the most important thing in retail is customer experience. Today’s customers…